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If you’re trying to log into your Facebook account and you see the error message “The account that owns the email address you entered has been disabled,” it could be because the email address you’re using has been registered with another Facebook account that has been disabled by Facebook for violating the platform’s rules. Alternatively, the email address may have been marked as spam by Facebook and any accounts associated with it have been disabled.
To fix this error, you can try recovering your disabled email account. One way to do this is to visit the Gmail website and try to restore the account. If you’re unable to restore your account through this method, you can try filling out a form on Google’s support website to request that your account be restored.
To restore your account through the Gmail website, follow these steps:
- Navigate to the Gmail website at https://www.google.com/gmail/ and look for the “Sign In” button in the top right corner of the browser. Click it.
- Enter the disabled account’s email address and password, then click “Next.”
- You will then see a notification stating that your account has been disabled. Click the “Try to Restore” button to see if you can fix the problem.
- Follow the provided instructions. Google may give you various steps based on the reason your account was deactivated. You may be asked to provide an alternate email address when requesting that your account be restored. Google will send you an update to that email address, and you should receive a response within two business days.
If the above method doesn’t work, you can try filling out a form on Google’s support website to request that your account be restored. Here’s how:
- Sign in to your Gmail account and you’ll see a notification that says, “It appears that this account was used in a way that violated Google’s standards.” Under this notification, you’ll see a blue “Learn more” link. Click it.
- You’ll be directed to a list of common reasons for account deactivation. Take the time to review these policies and make sure you’re not in violation of any of them. If you are, it may be more difficult to recover your Gmail account.
- Scroll up to the section under “Ask us to restore your account.” This section contains instructions that were already covered in the first method, but it also has a link to another way of restoring your account.
- At the bottom of this section, you’ll see the line “If you have difficulties with these steps, fill out this form.” The text that follows will include a link to a form you can fill out to request that your account be restored.
- Click the form link and fill in the required information. The form is brief but each step is important. The first section is a yes/no question that asks if your email address ends in @gmail.com or @googlemail.com. Answer appropriately and then enter a backup email address in the following text box. This is so Google can keep you updated on the status of your disabled account. Fill in the last text box with any additional relevant information. Use this text box to explain why you think Google was wrong to suspend your account.
- Click the “Submit” button. Once you’ve completed the form and are satisfied with your responses, click “Submit.” Your Gmail account should be restored within a day or two if you haven’t violated Google’s regulations.
Once you’ve successfully recovered your disabled email account, you can use the email address associated with the account to log into Facebook. Once you’re logged in, you should no longer see the error “The account that owns the email address you entered has been disabled.”
If you believe that you haven’t violated Facebook’s rules and your email address is valid, you can try contacting Facebook support for further assistance. They may be able to help you determine the cause of the issue and find a solution. In the meantime, you can try creating a new Facebook account using a different email address. Just be sure to use a valid and unique email address that you have access to.
It’s worth noting that there could be other reasons for the error “The account that owns the email address you entered has been disabled.” For example, if you’ve been using a third-party app to access Facebook and the app has been banned by Facebook, you may see this error when attempting to log in. In this case, you can try accessing Facebook through a web browser or a different app.
If you’re still having trouble logging into your Facebook account despite trying the above steps, it may be helpful to try clearing your cache and cookies, as these can sometimes cause issues with login. To clear your cache and cookies, follow these steps:
- Open your web browser and click the “Settings” or “Options” button.
- In the settings or options menu, look for a section on privacy, security, or history. This will vary depending on your browser, but you should be able to find the option to clear your cache and cookies in this section.
- Click the option to clear your cache and cookies. You may be prompted to confirm this action. Click “OK” or “Clear” to proceed.
- Close and reopen your web browser. This will ensure that any changes you made take effect.
After clearing your cache and cookies, try logging into your Facebook account again. If you’re still unable to log in, you may want to try using a different web browser or device.
In summary, if you see the error “The account that owns the email address you entered has been disabled” when trying to log into Facebook, it could be because the email address has been registered with a disabled Facebook account or marked as spam. To fix this error, you can try recovering your disabled email account through the Gmail website or by filling out a form on Google’s support website. If you’re still having trouble logging in, you can try clearing your cache and cookies or using a different web browser or device. If you believe you haven’t violated Facebook’s rules and your email address is valid, you can contact Facebook support for further assistance.